Volunteer Shop Assistant
Purpose of the Role:
To assist the Shop Manager and other paid staff with the smooth running of the shop, to undertake various roles as specified below, to work as part of a team, and to work towards achieving shop targets.
Who we are looking for:
We are looking for a range of people, students, people starting off on their careers, those who have had a career break and are looking to get back into the working world, the newly retired or those simply wishing to give back to their community. The ideal candidate will be happy to engage with customers and be a team player, either contributing with a specific role to the running of the shop or be happy to step in to help where necessary.
What you will gain:
Volunteering in our shops will give you work experience to enhance your CV or UCAS application and you will be a vital part of our shop teams. You will be assisting us greatly to raise money for the charities we support. You will learn about customer care and engagement and merchandising in a business environment.
ALL SHOPS
The Role:
Guidance as to the role is described below, under the supervision of the Shop Manager. It is hoped you will join in all aspects of running and maintaining the shop to assist with increasing turnover and efficiency in the shop and therefore the profit. We are mindful that the list below reflects the whole range of duties a volunteer might undertake, and the role may be modified by the Shop Manager to suit your abilities and strengths and the time you have available.
* To greet customers, staff and other volunteers in a pleasant manner and to ensure that enquiries are met in a satisfactory and helpful way
* To assist customers in their selection of purchases
* To receive donations and assist carrying goods from the shop threshold to the sorting room at the rear of the shop
* To assist head office van drivers with the delivery and collection of goods to and from the shop
* To understand and promote Gift Aid whenever possible including asking customers and donors directly whether this is applicable to them
* To promote volunteering in the shop to customers and donors
* To maximize the potential for sales through visual merchandising in shop windows and within the shop
* To assist with the rotation of stock
* To price stock
* To steam clothing in preparation for sale
* To operate the tills
Time Commitment:
We are looking for a minimum of a full morning or afternoon per week on an ongoing, regular basis. In some instances, we will ask for your confirmation of your intention to volunteer for an agreed number of weeks.
Expenses:
Unfortunately, we do not have the resources to pay for your expenses.
Other:
* As a volunteer you will be covered by our Employer’s Liability and Public Liability insurance policies.
* Training will be given as well as an induction including Health and Safety training.
* We are happy to give references when we have had a good volunteering experience with you.
Applications:
Click 'Apply' below to complete our volunteer application form.
VOLUNTEER TESTIMONIALS
Thomas
Mill Hill
Since joining All Aboard I have volunteered with lots of kind people who want to make a difference in the same way that I do. The shops provide a friendly working environment, and you gain incredible work experience. I have become more confident while being at All Aboard because I have been encouraged to talk to new people and to work with others. One of the things that I really like as a student is that I only have to work for a couple of hours a week, I started off doing 4 hours but now I only do 2 hours because of schoolwork which no one had a problem with. I expected that I would be a bit nervous going into a new setting with people I had never met but I quickly settled in due to everyone’s welcoming attitude.